Frequently Asked Questions
Find answers to the most common questions about our services and products
Ordering & Delivery
You can order food by visiting one of our branches, through our website, or via our mobile app. You can also call us directly at the phone numbers listed on the contact page.
We deliver to most areas of Greater Cairo including Heliopolis, Nasr City, Maadi, Zamalek, Downtown, Mohandessin, and Sheikh Zayed. Please contact us to ensure your area is covered.
We strive to deliver all orders within 30-45 minutes, depending on distance and traffic. In case of an expected delay, you will be notified in advance.
Menu & Food
Yes, we offer a variety of vegetarian options on our menu. Please check the "Vegetarian Dishes" section in the menu or ask our staff about available options.
Absolutely! We understand that everyone has their own preferences. You can customize your order by adding or removing ingredients as you wish. Please mention your preferences when placing your order.
Yes, we pride ourselves on using fresh, high-quality ingredients in all our dishes. We source our products daily from trusted suppliers to ensure the best quality.
Payment & Discounts
We accept cash on delivery, as well as credit and debit cards (Visa, Mastercard, Meeza). You can also pay via electronic wallets such as Vodafone Cash and Fawry.
Yes, we regularly offer special promotions and discounts. You can subscribe to our newsletter or follow us on social media to stay updated with our latest offers.
Yes, we have a loyalty program that allows you to collect points with each order. You can redeem these points for free meals or discounts on your future orders. Ask our staff about how to join.
Working Hours
Every day: 10 AM - 11 PM